Refund Policy

We strive to ensure your complete satisfaction with our services. Our refund policy is designed to be fair and transparent.

7-Day Full Refund Guarantee

We offer a 7-Day Full Refund Guarantee subject to the following condition:

You are eligible for a full refund within 7 days of your purchase, provided that you have not used any portion of the computing credits included in that purchase.

Conditions for Refund:

1. Timeframe: Your refund request must be initiated within exactly seven (7) days from the timestamp of your original purchase.
2. Unused Credits: The credits granted from the specific transaction must remain completely untouched. If even a single credit from the purchase has been consumed, the transaction becomes final and non-refundable.

Non-Refundable Scenarios

Purchases fall outside our refund policy and are strictly non-refundable if:

• More than 7 days have passed since the time of purchase.
• Any component or portion of the credits associated with the purchase has been utilized.

How to Request a Refund

If you meet the criteria and wish to request a refund, please contact our support team. We will verify your purchase timestamp and credit usage history.

Note: Abuse of our refund policy may result in the suspension or termination of your account.